Support

Let’s get you playing.

Contact matheus@doozle.io for help. Tell us your device model, operating system, app version and what happened. A screenshot can help, but please remove personal information first.

Launching and abilities

Drag the loaded cat away from the fabric sling and release. The dotted line previews the beginning of the flight. Tap during flight to use that cat’s ability once: Miso pounces forward, Mochi stomps downward, and Suki arms a yarn tether for the next eligible impact.

Progress and Paw Coins

Progress is saved on the device. There is no account or cloud transfer in this version. Reinstalling the app, clearing its storage or changing devices can remove progress. First clears, new star achievements and checkpoints earn Paw Coins; ordinary replays do not grant those rewards again.

If a save error appears, use the offered retry control before closing the app. Keep enough free storage on the device.

Portraits and sharing

The photo picker lets you choose one image for your cat’s portrait or reference. A copy is kept inside the app. Sharing starts with a card preview; personal photos are excluded unless you choose to include them. The system share sheet lets you choose the destination.

Optional videos

Where available, sponsored videos offer cosmetic Paw Coins after a cleared puzzle. They are optional and do not improve scores or abilities. Players under 16 and players who have not provided an age cannot load a video. An unavailable video does not prevent campaign play.

A reward is confirmed after the provider reports completion and the game saves it. Closing a video early does not earn the reward. If a completed reward cannot be saved, use the save retry control.

Comfort and sound

Settings include separate music and sound effects controls, reduced motion, camera shake and haptics. Always supervise real cats during Feather Wand or Pond Ripples, and protect the device from scratches.

Privacy requests

Read the privacy notice or email the same support address. Children should ask a parent or guardian to contact us. Do not send passwords, payment information or a child’s personal details.